As superintendent pharmacist of The Priory community pharmacy in Dudley, West Midlands, the secret of Olutayo Arikawe’s success lies in how she runs her routine. Throughout the week, this includes managing health events – including pole dancing classes – as well as team development meetings.
Ms Arikawe is clearly busy – she had to make time during her week off just to talk to C+D. She says meticulous time management, which she learned during her management courses, is key to making sure she and her staff are able to cram in all of their many daily tasks and clinical services.
“I know when to make something a priority,” she tells C+D. “I never allow anything that is important to become urgent, I make sure I deal with it before it gets to a critical stage.” This requires making the most of daily to-do lists, as well as preparing meetings and planning paperwork before the pharmacy opens.
So what does a typical day look like for Ms Arikawe?
8am Preparation at home: check emails, and finish off any paperwork from the day before
8.45am Arrive at pharmacy
9am Pharmacy opens
9-10am Typical pharmacy tasks, such as preparing methadone doses and labelling
10-11am Team meetings; an opportunity to leave the pharmacy to run sexual health workshops or other public health outreach work
11-2pm Patient appointments and walk-ins; meetings with other pharmacists
2-2.30pm Lunch (or monthly 1-2-1 meetings with staff)
2.30-3pm Check emails; meeting with pharmacy stakeholders
3-4pm More pharmacy tasks
4-5pm Training work experience staff, students, pre-registration trainees or apprentices
5-6pm Sorting through paperwork; prepare for next day
6pm Pharmacy closes