Services & Implementation Lead

Dorset Local Pharmaceutical Committee
Dorset/Wessex Area
Negotiable Salary (guide up to £200 per day + reasonable expenses)
05 Jun 2018
05 Jul 2018
Contract Type
Part Time

To support the successful delivery of existing and new services across Dorset, Bournemouth & Poole, Dorset LPC is looking to recruit an experienced person.

The successful candidate will be responsible for engaging with pharmacies, promoting existing services, implementing new services, delivering training events and supporting the Chief Officer & LPC members, as defined by Dorset LPC.

Summary of post

Hours: Two days per week (could include some evenings and weekends)

Salary: Negotiable (guide up to £200 per day + reasonable expenses)

Base: Within the Dorset/Wessex area

Accountable to: LPC Chair

Responsible to: LPC Committee, working closely with Chief Officer and Administrator

Summary of scope:

  • Report to the LPC
  • Engage effectively with a range of commissioners and partners including NHS England, Local Authorities, Public Health, CCG, NHS Foundation Trusts and GPs to ensure the successful delivery of services
  • Facilitate the successful implementation of new services commissioned across Dorset, Bournemouth & Poole
  • Enhance the delivery of existing services commissioned across Dorset, Bournemouth & Poole
  • Support the delivery of training events including the delivery of evening training sessions
  • Be able to work independently
  • Be required to travel across Dorset and on occasion elsewhere
  • Build an evidence base for pharmacy services and ensure robust evaluation of projects
  • Visit pharmacies to offer one to one support where required

Job Description

1. Support the Chief Officer & LPC members

  • Support the Chief Officer and LPC members with attendance at key meetings (either with the Chief Officer or as the LPC representative)
  • Provide feedback to the Chief Officer and LPC members on meetings attended

2. Enhance pharmacy engagement with existing services

  • Review delivery of current services, identify any issues and opportunities to improve engagement.
  • Communicate with pharmacies who are performing well to understand their key to success
  • Communicate with pharmacies who are struggling, to share best practice
  • Visit pharmacies where appropriate to support engagement
  • Facilitate training sessions to improve engagement with services
  • Present feedback to the LPC about the improved engagement with services meeting agreed targets/deadlines

3. Implementation of new services

  • Co-ordinate the successful launch of new services, supporting the development of implementation documents
  • Liaise with pharmacies to ensure sign up to and understanding of the new service
  • Facilitate any training required to deliver the new service
  • Manage day-to-day operational aspects of the implementation
  • Review the engagement with the service post go live and support where necessary
  • Provide updates to the LPC Chair, Chief Officer and LPC members, where required, about the implementation of the service

4. Training events

  • Support the delivery of the LPC training programme (daytime, evenings and occasional weekends)
  • Support the delivery of external training for the implementation of new services, or to enhance the engagement with existing services

5. Communications

  • Maintain communications by way of reports, newsletters, support material, information sheets, meetings, website or other methods with a wide range of stakeholders as appropriate
  • Deliver engaging and informative presentations
  • Communicate with both participating and other contractors with regard to the commissioned services so that they feel engaged, encouraged and motivated to provide high quality services
  • Provide a summary for contractors for inclusion in the LPC Annual Report
  • Ensure robust analysis and evaluation of services using evidence-based and accurate data throughout

Essential Knowledge / Attributes:

  • Experience of community pharmacy
  • Experience of training and development
  • Experience of delivering services
  • Experience of team working
  • Ability to motivate individuals and teams
  • Knowledge of recent and proposed changes to the NHS
  • Knowledge of public health principles and priorities
  • Knowledge of the pharmacy environment
  • Capable of independent working
  • Self-motivated and well organised
  • Computer literate and confident in the use of MS Office
  • Excellent communication and presentation skills – written and verbal
  • Influencing skills
  • Understanding of data monitoring and evaluation process
  • Ability to work to deadlines
  • Ability to demonstrate enthusiasm for the successful implementation of new services
  • Adaptable
  • Flexible approach to working hours
  • Full clean driving license and own transport

Desired Knowledge / Attributes:

  • Pharmacist or Technician registered with the General Pharmaceutical Council
  • Experience of working in public health / health improvement
  • Negotiation skills
  • Coaching skills
  • IT skills e.g. websites & social media

To apply for this position, please send us an up to date CV and a covering letter to include details that demonstrate you met the essential and desirable criteria.

Closing date for applications is Thursday 5th July 2018.

Interviews will be held on Monday 23rd July (please call 01202 888949 if this date is not convenient).

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